The Player Development Services Supervisor is responsible for leading a specialized team of service professionals to provide exceptional service on-property and by phone with our very best gaming Guests. Responsibilities will encompass all aspects of the customer service journey, consistently striving to provide a Four Diamond experience for our valued Guests. The ideal candidate for this position must have an innate passion for customer service and an extensive supervisory background in delivering outstanding customer service. This person must be self-motivated, inspiring, and have experience leading, training and coaching large and highly collaborative service teams to success.
If you feel that this position is a great match for your interests and skills, click the button to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!