Thunder Valley Casino Resort

  • Guest Room Attendant

    Hire Type
    Regular Full-Time
    Minimum Age (Years)
    18 or Above
    # of Openings Remaining
  • Overview

    Ensures that all guest room areas are cleaned and neat.  Handles Guest opportunities/inquiries with established “Four Diamond” standards in mind.  Performs responsibilities in accordance with established company standards, policies, and procedures.

    Essential Functions

    • Responsible for practicing, supporting, and promoting Thunder Valley Casino’s “Winning Attitude” Company-wide culture and demonstrating Thunder Valley Casino’s 4-Diamond Service Standards at all times.
    • Participates in daily pre-shift meetings outlining activities and expectations to ensure “AAA Four Diamond / Luxury” standards achieved and maintained.
    • Cleans and stocks guest rooms to “AAA Four Diamond / Luxury” quality standards.
    • Strip beds and duvets as needed. Replace towels and linens daily. Replace duvet covers as needed.
    • Stock and maintain cart during and at the end of shift.
    • Complete daily assignment of twelve (12) credits within allotted time, and perform general cleaning as assigned.
    • Pick up rooms as needed, based on occupancy.
    • Check daily for areas needing specific attention, identify any potential hazards and report them to supervision.
    • Sign keys in and out and pick up assignment sheets.
    • Fosters a success-oriented, accountable environment within the company.

    Minimum Qualifications

    •  High school or equivalent education preferred.
    • Must be at least 18 years old.
    • Must be able to communicate effectively with Guest, Team Members and Management in both written and verbal form.
    • Previous Guest Room Attendant experience preferred.
    • Previous experience working with job related mechanical equipment.

    If you feel that this position is a great match for your interests and skills, click the button below to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!


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