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Poker Room Floor Supervisor

Poker Room Floor Supervisor

Department 
POKER
Hire Type 
Regular Full-Time
Minimum Age (Years) 
21 or Above
# of Openings Remaining 
1

More information about this job

Overview

Responsible for gaming activity on the games they are assigned to supervise. Insures that dealers comply with all established policies and procedures established by TVC and TGA.

Essential Functions

  • Responsible for practicing, supporting, and promoting Thunder Valley Casino’s “Winning Attitude” Company-wide culture and demonstrating Thunder Valley Casino’s 4- Diamond Service Standards.
  • Safeguards assets of the company.
  • Adheres to all departmental and TGA policies and procedures based on game specification.
  • Direct oversight of personnel assigned to his/her area of supervision. Insures that guests abide by house rules approved by TGA governing the Poker Room.
  • Ensures compliance with federal currency reporting requirements.
  • Handles resolution of guest complains and/or inquiries.

Minimum Qualifications

  • Must possess thorough knowledge of day-to-day operations of the Poker Room inclusive of adding names to the Waiting Lists, calling games based on demand and interest, issuance of TVC Player cards and comps upon request, track all buy-ins for Title 31, handling of discrepancies and resolution of irregularities that may arise of the game.
  • Ability to multi-task in a fast-paced environment.
  • Strong interpersonal skills enabling effective communication with our guests and Team Members.
  • 3 Years of Poker Supervisory experience required (experience is running tournaments with varying buy-ins and structures).

If you feel that this position is a great match for your interests and skills, click the button below to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!

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