Thunder Valley Casino Resort

Pizza Hut Assistant Manager

Department
PIZZA HUT
Hire Type
Full-Time
Minimum Age (Years)
18 or Above

Overview

The Pizza Hut Assistant Manager ensures service standards and brand standards are met at all times during their shift; treats customers and fellow Team Members with a friendly, upbeat and positive attitude; and assists manager with daily operating procedures such as maintaining quality store operations, maximizing financial contribution and supervising Team Member development within the Food Court outlet.

Essential Functions

  • Responsible for practicing, supporting, and promoting Thunder Valley Casino’s "Winning Attitude" Company-wide culture and demonstrating Thunder Valley Casino’s AAA Four Diamond Service Standards at all times.
  • Holding pre shift meeting.
  • Station assignments – All positions.
  • Break schedules.
  • Evaluating and documentation of performance.
  • Covering call outs.
  • Handling Guest opportunities, Team Member issues.
  • Updating the logbook.
  • Requisitioning and issuance of product.
  • Audit of clock in and sign in record by shift.
  • Evaluation of equipment and stock levels, taking appropriate actions to ensure all areas are in working order.
  • Communicating with outgoing and incoming Supervisor/Manager.
  • Evaluating side-work.
  • Supervision of all team members.
  • Responsible for supervising the training of new team members.
  • Responsible for periodic performance evaluations and progressive discipline.
  • Must keep and process proper documentation of attendance, discipline, incidents, and schedules, meeting notes, reports and any other related material in a timely manner using the appropriate forms provided.
  • Requires a working knowledge of all equipment, their maintenance and operation including Infogenesis POS system and soda dispensing equipment.
  • Requires a comprehensive knowledge of products offered recipes, prices, internal control procedures and all company as well as department policies.
  • Related tasks include but not limited to scheduling, Over & Shorts, Comment Cards, P&L Briefs & Statements, Business Plan Objectives, Budgeting & Planning, coordination of supervisors span of control, etc.
  • Will be required to attend and complete company provided Leadership Classes.
  • Responsible to ensure all operations follow Safety and Health guidelines.

Minimum Qualifications

  • Must be proficient in computer applications Word, Excel, and Outlook.
  • High School Diploma or Equivalent Required, College Degree Preferred.
  • Must have 2-3 years of experience in a restaurant environment. Casino Experience Preferred.
  • Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
  • Possess or obtain a California Food Handler Card.

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