• Practice, support, and promote Thunder Valley Casino Resort’s “Winning Attitude” company-wide culture and demonstrate AAA Four Diamond service standards at all times.
• Oversee job performance of Team Members to meet departmental standards. Ensure projects and daily assignments are completed accurately and in the most efficient manner.
• Implement and enforce department and company policies and procedures on a daily basis.
• Assign and monitor daily tasks for Team Members in Internal Maintenance and Uniforms.
• Prioritize tasks according to staffing and facility needs.
• Maintain a safe environment internally and externally.
• Conduct interviews for Internal Maintenance and Uniforms Team Member candidates.
• Assist Internal Maintenance/Uniforms management with developing and enhancing Team Member training and incentive programs.
• Initiate, enforce and maintain the corrective counseling system.
• Submit HotSOS requests and respond to requests submitted through the department’s cell phone.
• Complete applicable paperwork.
• Be accountable for use and maintenance of all cleaning equipment, radios, and keys.
• Responsible for maintaining the Hazard Communication Standard for your area.
• Be familiar with OSHA safety codes regarding chemicals.

• Previous experience in the janitorial and/or housekeeping field is required, including a working knowledge of industrial cleaning equipment, chemicals, and maintenance procedures.
• High school diploma or equivalent required.
• Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
• Computer skills with basic knowledge of Microsoft Outlook, Excel, and Word.
• Ability to multi-task.
• Ability to motivate, develop, and direct Team Members.
• Must be at least 21 years of age.
• Must be able to obtain UAIC Tribal Gaming License.

Physical Requirements:

• Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
• Requires the ability to use and carry job related equipment.
• Ability to working in dimly lit conditions and a noisy and smoky environment.
• Have an eye for detail.
• Requires the physical ability to stand and walk for duration of shift.