Thunder Valley Casino Resort

High Limit Security Officer

Department
SECURITY
Hire Type
Full-Time
Minimum Age (Years)
21 or Above

Overview

The Security Officer ensures the safety and security of Guests, Team Members, and Thunder Valley Casino Resort assets while providing exemplary service to Guests in the property’s premier and high limit areas. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.

Essential Functions

  • Practice, support, and promote Thunder Valley Casino Resort’s “Winning Attitude” company-wide culture and demonstrate AAA Four Diamond service standards at all times.
  • Display friendly, courteous, and polite behavior to internal and external Guests at all times.
  • Respond to and assist in all emergencies, including, but not limited to, fires, medical emergencies, and criminal activity.
  • Patrol all assigned areas to ensure that Guests within the High Limit areas are actively playing or are VIP Guests.
  • Remain constantly alert and respond to all disturbances in order to defuse incidents, being prepared to become involved in a physical confrontation when necessary.
  • Observe and report all suspicious activity, people, unusual situations, and emergencies, and take immediate action as required.
  • Thoroughly investigate and document all incidents as required.
  • Demonstrate working knowledge of and enforce all applicable laws, policies and procedures.
  • Maintain a high level of personal integrity.
  • Practice teamwork, support fellow Team Members, and create an energized, positive work atmosphere.
  • Give full attention to Guest opportunities and takes ownership of these opportunities to ensure Guest satisfaction.

Minimum Qualifications

  • High School education or equivalent preferred.
  • Previous work experience in security, guest services or related field preferred.
  • Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
  • Valid CA driver’s license.
  • Must be at least 21 years of age.
  • Must be able to obtain UAIC Tribal Gaming License.

Physical Requirements:

  • Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
  • Must have the ability to subdue person(s), run, climb stairs, sit, stand, or walk for duration of shift.
  • Must have the ability to lift and drag an unconscious person during an evacuation.
  • Must have acute senses of smell and sound.
  • Must be able to communicate using a two-way radio and telephone.
  • Must be able to lift up to 50 lbs. with or without assistance.
  • Manual dexterity to operate job related equipment.
  • Must be able to access all areas of the property which may include prolonged standing, walking, kneeling, crouching, bending, lifting, climbing, grasping, and reaching.

If you feel that this position is a great match for your interests and skills, click the button to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!

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