The Banquet Server is responsible for providing banquet dining service and special event support to all Guests in an efficient, courteous, and professional manner displaying a high standard of customer service. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.  This position pays $16/Hour.

• Practice, support, and promote Thunder Valley Casino Resort’s “Winning Attitude” company-wide culture and demonstrate AAA Four Diamond service standards at all times.
• Deliver food orders following the sequence of service. Monitor Guest needs ensuring all requests are promptly fulfilled in their function assignment.
• Participate as a Team Member with staff in producing a smoothly and efficiently run operation that meets the highest standards of customer service.
• Assist with event preparation, set up, and closing, including, but not limited to setting up and packing away tables, table cloths and place settings, and buffets.
• Respond to Guest questions and concerns, and direct concerns to appropriate management.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to kitchen.
• Maintain a positive and cooperative attitude, and perform duties with a professional appearance and mannerism.
• Provide prompt, efficient, and courteous service to Guests according to departmental standards.
• Maintain a high level of cleanliness and awareness of sanitary practices. Ensure that all areas are kept clean and free of any potential hazards.
• Maintain knowledge of all available menu items and service requirements.

• High school diploma or equivalent education preferred.
• Prior restaurant or banquet serving experience preferred.
• Ability to maintain composure in a fast-paced environment.
• Must be able to communicate effectively with Guests, Team Members, and management in both written and verbal form.
• Ability to maintain a flexible work schedule including holidays, weekends and evenings.
• Must be at least 18 years of age.
• Must be able to obtain UAIC Tribal Gaming License.

Physical Requirements:

• Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers, and symbols.
• Ability to move up to 250 lbs. using a hand truck or flatbed cart with or without assistance.
• Ability to lift, maneuver, and move items weighing up to 50 lbs.
• Must be able to bend and reach to a height of six (6) feet with or without assistance.
• Must be able to stand and walk for prolonged time periods.
• Manual dexterity to operate job related equipment.

If you feel that this position is a great match for your interests and skills, click the button to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!