The Peet's Coffee Barista ensures service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase and preparation; as well as provide customers and fellow Team Members with a friendly, upbeat and clean atmosphere in this Food Court outlet.

• Responsible for practicing, supporting, and promoting Thunder Valley Casino’s "Winning Attitude" Company-wide culture and demonstrating Thunder Valley Casino’s AAA Four Diamond Service Standards at all times.
• Welcome and connect with every customer to provide excellent customer service.
• Discover customers’ needs and appropriately suggest additional products with every customer to enhance service and meet sales goals.
• Assist customers in the selection and purchase of specialty coffee beverages and retail items.
• Respond to customers’ needs and say "thank you" to every customer.
• Maintain customer service area and equipment in a clean and appealing manner.
• Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Week to Peet's Coffee standards.
• Follow policies and procedures for operational flow at each station.
• Performs cleaning tasks in accordance with the Duty Rosters and cleaning standards and works as a team player.
• Present oneself professionally and demonstrates clear communication by using Four Diamond Service Standards with all customer and Team Member interactions.
• Follow standards for merchandising, stocking, rotating, and storing all products.
• Perform preventative maintenance in accordance with preventative maintenance checklist.
• Follow cash handling and register policies.
• Follow inventory stocking and recording guidelines.
• Learn and demonstrate all performance standards by completing Initial Store Training and passing barista certification with a score of 90% or better.

• Any combination of education, training, or experience that provides the required knowledge, skills and abilities.
• Must be at least 18 years of age.
• Possess or obtain a California Food Handler Card.