The House Person ensures that hotel public and guest room areas are maintained and cleaned to AAA Four Diamond standards on a daily basis; Is responsible for requesting supplies and equipment to maintain public and guest room areas; Handles guest inquiries with established Four Diamond standards in mind. The hourly rate for this position is $16.00/hr.

• Is responsible for practicing, supporting, and promoting Thunder Valley Casino Resort’s “Winning Attitude” company-wide culture and demonstrating AAA Four Diamond guest service standards at all times.
• Participates in daily pre-shift meetings outlining activities and expectations to ensure AAA Four Diamond standards achieved and maintained.
• Maintains the cleanliness of all areas assigned, including but not limited to hallways and public areas.
• Signs for keys and radios as needed.
• Checks daily for areas needing specific attention, and identifies any potential hazards and report them to supervision.
• Checks exterior of guest elevators and tracks to ensure cleanliness, including but limited to wiping down tables, phones and other items in the area as needed.
• Is responsible for stripping equal number of rooms per each Guest Room Attendant assigned.
• Stocks and maintains par levels in all linen areas.
• Cleans and mops all assigned areas, and straightens shelves as required.
• Cleans cigarette and trash urns in the Hotel areas as needed.
• Prior to deliver, inspects equipment, including but not limited to cribs and roll-a-ways; reports items in need of repair/maintenance.
• Pulls rooms as assigned, shampoos carpet and polishes marble floors and tables as needed, with the appropriate equipment and training.
• Is responsible for cleanup and disposal of human waste that may present biomedical hazards such as vomit, feces, and any blood-borne pathogens, after training and certification from the Company.
• Answers and completes all service calls within designated timeframe.
• Fosters a success-oriented, accountable environment within the company.
• Routinely moves linen carts carrying up to 500 lbs. of wet linens. 
• Performs other job-related duties as assigned.

• High school diploma or equivalent education preferred.
• At least 18 years old.
• Must be able to communicate effectively with guests, Team Members and Management in both written and verbal form, and by telephone and radio.
• Previous House Person experience preferred.
• Previous experience working with maintenance equipment, such as pan brooms, vacuums, scrubbers, and Carpet Extractors.

If you feel that this position is a great match for your interests and skills, click the button above to apply.  Thank you again for considering joining the Thunder Valley Casino Resort team!