Thunder Valley Casino Resort

Greeter

Department
SECURITY
Hire Type
Regular Part-Time
Minimum Age (Years)
21 or Above
# of Openings Remaining
29

Overview

At the forefront of compliance with Thunder Valley Casino Resort’s protective health mandate, the Greeter is responsible for welcoming Guests as they enter the casino. The Greeter will support the efforts of the Security team by assisting in the enforcement of property-wide safety protocols, including masks. The Greeter will also observe Guest activity and report safety concerns as necessary. Responsibilities must be performed in accordance with all Company standards, policies, and procedures. The hourly rate for this position is $13.50.

Essential Functions

  • Practice, support, and promote Thunder Valley Casino Resort’s “Winning Attitude” company-wide culture and demonstrate AAA Four Diamond service standards at all times.
  • Greet Guests as they enter the property.
  • Verify ages of Guests who appear 30 years of age or younger.
  • Assist in the execution of property-wide safety protocols by ensuring that Guests entering the property are wearing facial coverings that cover both mouth and nose. Provide masks to Guests as needed.
  • Support the Security team by remaining constantly alert and reporting all disturbances.
  • Observe and report all suspicious activity, people, unusual situations, and emergencies to Security immediately.
  • Display friendly, courteous, and polite behavior to internal and external Guests at all times.
  • Practice teamwork, support fellow Team Members, and create an energized, positive work atmosphere.
  • Give full attention to Guest retention opportunities and take ownership of these opportunities to ensure Guest satisfaction.

Minimum Qualifications

  • High school diploma or equivalent education preferred.
  • Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form and by radio, email, or text.
  • Must be at least 21 years of age.
  • Must be able to obtain UAIC Tribal Gaming License.

Physical Requirements:

  • Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
  • Must be able to communicate using a two-way radio and telephone.
  • Requires the ability to use and carry job related equipment.
  • Ability to sit, stand, and walk for prolonged time periods.
  • Ability to working in dimly lit conditions and a noisy and smoky environment.

If you feel that this position is a great match for your interests and skills, click the button to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!

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