Thunder Valley Casino Resort

Cafe Host / Cashier

Department
CAFE
Hire Type
Regular On-Call
Minimum Age (Years)
18 or Above
# of Openings Remaining
1

Overview

The host/cashier in the Cafe sets the tone for the Guest's Cafe experience.  You will be the first person the Guest speaks with as they come and the last perosn as they leave.  We are looking for an upbeat applicant who an innate ability to build relationships with Guests.  You will be responsible for greeting and seating guests,also ensuring that the bus persons have tables cleared and set on a timely basis, and processing Guest checks. Using our seating system technology, you will be seating guests in a timely fashion by updating table status and waitlists.  

Essential Functions

  • Responsible for practicing, supporting, and promoting Thunder Valley Casino’s “Winning Attitude” Company-wide culture and demonstrating Thunder Valley Casino’s AAA Four Diamond Service Standards at all times.
  • Greet guests at the entrance verbally with a warm welcome and inquiring about the number in their party.
  • Seating parties evenly throughout open stations or, placing parties on a waiting list using established guidelines.
  • Controlling the entrance area, organizing parties waiting to be seated.
  • Updating table status using the Host Alert system.
  • Updating open station status, station templates and assign servers to stations following the daily labor allocation sheet.
  • Communicating with servers, bus persons and management on room coordination.
  • Processing guest checks following established procedures and proper tendering of transactions.
  • Stocking of the dessert display case.
  • Taking and processing to go orders.
  • Following established side work duties.
  • Following established internal control procedures for obtaining banks, returning banks and non-cash paperwork drop.
  • Answering telephones and providing information.
  • Bussing and resetting tables when needed.

Minimum Qualifications

  • Any combination of education, training, or experience that provides the required knowledge, skills and abilities.
  • Must be at least 18 years of age.

If you feel that this position is a great match for your interests and skills, click the button above to apply.  Thank you again for considering joining the Thunder Valley Casino Resort team!

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.