Thunder Valley Casino Resort

  • Laundry Room Manager

    LAUNDRY ROOM - 95303
    Hire Type
    Regular Full-Time
    Minimum Age (Years)
    21 or Above
    # of Openings Remaining
  • Overview

    The Laundry Manager is responsible for day to day operations of the Laundry department, delivering an excellent Guest experience while managing par levels and vendor relationships. The Laundry Manager is also responsible for Team Member performance including training, performance evaluations, scheduling, and supervising. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.

    Essential Functions

    • Practice, support, and promote Thunder Valley Casino Resort’s "Winning Attitude" company-wide culture and demonstrate AAA Four Diamond service standards at all times. 
    • Develop and execute operating standards and polices to run an efficient and cost effective laundry facility.
    • Devise and implement effective washing formulas for stained loads in conjunction with an approved chemical vendor.
    • Ensure that the washing, drying, and folding procedure for Hotel, Spa, and Food & Beverage linens, terry, and robes meet AAA Four Diamond presentation standards.
    • Direct the maintenance and upkeep of all laundry equipment, and coordinate routine maintenance and repairs with the Engineering department.
    • Oversee the laundry equipment preventive maintenance program.
    • Prepare annual Laundry department budget.
    • Develop new methods for increasing laundry efficiency.
    • Responsible for overall control and supervision of the department.
    • Direct daily activities of all Laundry Team Members.
    • Approve Laundry Team Member schedules.
    • Hire and train new Laundry Team Members.
    • Organize ongoing training for all Laundry Team Members.
    • Conduct departmental meetings with team.
    • Organize training and coordination with supporting departments.
    • Record and monitor laundry cost.
    • Make reports and recommendations when required.
    • Approve distribution of linen to Guest rooms and Food and Beverage areas.

    Minimum Qualifications

    • High school or equivalent education required. Bachelor’s degree preferred. 
    • Two (2) years of experience managing entry-level Team Members.
    • Two (2) years of housekeeping and/or laundry management experience in the hotel industry.
    • Experience in team management.
    • Bi-lingual fluency in English and Spanish languages is preferred. 
    • Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.
    • Excellent communication and organizational skills with strong interpersonal and problem solving abilities.
    • Highly responsible and reliable.
    • Ability to work cohesively with fellow Team Members.
    • Working experience using a computer and familiarity with hotel computer applications.
    • Must be at least 21 years of age.
    • Must be able to obtain UAIC Tribal Gaming License.

     Physical Requirements:

    • Requires normal, corrected vision range, the ability to distinguish letters, numbers, and symbols. 
    • Ability to stand for duration of shift. 
    • Manual dexterity to use job related equipment.
    • Ability to lift at least 100 lbs.

    If you feel that this position is a great match for your interests and skills, click the button to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!



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