Thunder Valley Casino Resort

  • Rewards Representative

    Department
    REWARDS CENTER
    Hire Type
    Regular Part-Time
    Minimum Age (Years)
    21 or Above
    # of Openings Remaining
    3
  • Overview

    The Rewards Representative participates in marketing-related functions, including booth operations, the guest database, comp redemption, utility payments and ticket sales. 

    Essential Functions

    • Is responsible for practicing, supporting, and promoting Thunder Valley Casino Resort’s “Winning Attitude” company-wide culture and demonstrating AAA Four Diamond guest service standards at all times.
    • Enrolls qualified players.
    • Issues Thunder Rewards cards and inputs data into system.
    • Issues comps to qualified players.
    • Is involved in special events and promotions.
    • Effectively and accurately operates assigned equipment, including but not limited to CMS, standard computer terminal, embossers, infogenesis, and scanners.
    • Is involved in ticket sales.
    • Accepts utility payments.

    Minimum Qualifications

    • Must be able to lift at least 35 pounds.
    • Ability to communicate effectively with guests, Team Members and management in both written and verbal form.
    • One-year of experience in customer service preferred.
    • Computer proficiency, with knowledge of computer keyboard layout.
    • Ability to accurately work and/or manage multiple projects under demanding circumstances.
    • At least 21 years of age.

    If you feel that this position is a great match for your interests and skills, click the button above to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!

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