Thunder Valley Casino Resort

  • Buffet Host / Cashier

    Hire Type
    Regular On-Call
    Minimum Age (Years)
    18 or Above
    # of Openings Remaining
  • Overview

    Host / Cashier performs responsibilities in accordance with all company standards, policies, and procedures. He/she is responsible for greeting and seating guests; updating table status using the Host Alert system; operating cash registers processing multiple transactions; processing guest checks using the Info Genesis system; and updating and manage the wait list using the Host Alert system. This position requires extensive physical movement such as walking, stretching, pulling, and carrying.

    Essential Functions

    • Responsible for practicing, supporting, and promoting Thunder Valley Casino’s “Winning Attitude” Company-wide culture and demonstrating Thunder Valley Casino’s AAA Four Diamond Service Standards at all times.
    • Greet guests at the entrance verbally with a warm welcome and inquiring about the number in their party.
    • Seating parties evenly throughout open stations or, placing parties on a waiting list using established guidelines.
    • Controlling the entrance area, organizing parties waiting to be seated.
    • Updating table status using the Host Alert system.
    • Updating open station status, station templates and assign servers to stations following the daily labor allocation sheet.
    • Following established wait procedures using the host alert systems, informing the guest of the wait time and procedures with a friendly and professional greeting.
    • Communicating with servers, bus persons and Management on room coordination.
    • Processing guest checks following established procedures and proper tendering of transactions.
    • Assist with the menu sign changing on the sneeze guards in between meal periods.
    • Following established side work duties.
    • Following established internal control procedures for obtaining banks, returning banks and non-cash paperwork drop.
    • Answering telephones and providing accurate information.
    • Bussing and resetting tables when needed.

    Minimum Qualifications

    • Any combination of education, training, or experience that provides the required knowledge, skills and abilities needed for the position.
    • Ability to attend and pass Thunder Valley’s internal Alcohol Awareness training course; recognize guest intoxication.
    • Must be at least 18 years of age.

    If you feel that this position is a great match for your interests and skills, click the button above to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!


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