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Rewards Representative

Rewards Representative

Hire Type 
Regular Part-Time
Minimum Age (Years) 
21 or Above
# of Openings Remaining 

More information about this job


The Rewards representative participates in marketing-related functions, including booth operations, the guest database, comp redemption, utility payments and ticket sales. 

Essential Functions

  • Is responsible for practicing, supporting, and promoting Thunder Valley Casino Resort’s “Winning Attitude” company-wide culture and demonstrating AAA Four Diamond guest service standards at all times.
  • Enrolls qualified players.
  • Issues Thunder Rewards cards and inputs data into system.
  • Issues comps to qualified players.
  • Is involved in special events and promotions.
  • Effectively and accurately operates assigned equipment, including but not limited to CMS, standard computer terminal, embossers, infogenesis, and scanners.
  • Is involved in ticket sales.
  • Accepts utility payments.
  • Performs other job-related duties as assigned by Management.

Minimum Qualifications

  • Must be able to lift at least 35 pounds.
  • Ability to communicate effectively with guests, Team Members and management in both written and verbal form.
  • One-year of experience in customer service preferred.
  • Computer proficiency, with knowledge of computer keyboard layout.
  • Ability to accurately work and/or manage multiple projects under demanding circumstances.
  • At least 21 years of age.

If you feel that this position is a great match for your interests and skills, click the button above to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!

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