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Bingo Agent

Bingo Agent

Hire Type 
Regular Part-Time
Minimum Age (Years) 
21 or Above
# of Openings Remaining 

More information about this job


The Bingo Agent acts as a sales cashier before game time.  He/she sells paper/electronic units to guests and accounts for funds.  Also acts alternately as a caller and floor person.

Essential Functions

  • Is responsible for practicing, supporting, and promoting Thunder Valley Casino Resort’s "Winning Attitude" company-wide culture and demonstrating AAA Four Diamond guest service standards at all times.
  • Acts as a sales cashier before game time. Sells Paper/electronic units to guests and accounts for funds.
  • Acts alternatively as caller and floor person.
  • As caller: Calls numbers drawn and displays them to the guests; operates bingo equipment, and verifies winners to racked balls.
  • As floor person: Observes players during the call, verifies winning papers/electronic units, and obtains payouts from payout cashier to give to winning guests.
  • Performs guest relations duties such as explaining bingo.
  • Sets up the bingo equipment and the bingo balls.
  • Assists with promotions as required.
  • Provides and creates a guest experience that exceeds guest expectations and builds loyalty.
  • Practices teamwork, supports fellow Team Members and treats one another the way we treat our guests to create an energized, positive work atmosphere.
  • Practices excellent grooming and uniform standards.
  • Displays friendly, courteous and polite behavior to internal and external guests at all times.
  • Gives full attention to guest opportunities and takes ownership of these opportunities to ensure guest satisfaction.

Minimum Qualifications

  • Ability to communicate effectively with guests, Team Members and Management in both written and verbal form.
  • Knowledge of money handling.
  • Ability to consistently display friendly, courteous, polite behavior with a positive attitude.
  • High school education or equivalent preferred.
  • Previous bingo experience preferred.
  • At least 21 years of age.

If you feel that this position is a great match for your interests and skills, click the button below to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!

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